To find out more or arrange a visit , please call us: 0121 744 2753 or email:

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Find us: Elizabeth House, Elizabeth Grove, Off Union Road, Shirley, Solihull, West Midlands. B90 3BX

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Complaints procedure

In the unlikely event that a resident or family member is not completely satisfied with our service, we have a clear complaints policy which all of our residents have access to. In the first instance, we encourage  discussions with staff, the Care Manager or the trustees.

Alternatively, the Care Quality Commission can be contacted on 03000 616161 or via their website.